Cigna Denied Your Surgical Procedure?
According to federal data, Cigna Healthcare (The Cigna Group) denies approximately 18.5% of claims. When patients appeal, about 52% are overturned. Your surgical procedure denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Cigna Denies Surgical Procedure
Not medically necessary — conservative treatment recommended
Prior authorization not obtained or expired
Procedure classified as cosmetic or elective
Cigna's Common Denial Tactics
Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)
Requiring step therapy for medications your doctor already tried
Denying claims as "experimental" despite FDA approval
How to Win Your Surgical Procedure Appeal
Surgeon letter of medical necessity with clinical justification
Documentation of failed conservative treatments
Peer-reviewed literature supporting the procedure
Pre-authorization documentation (if obtained but later denied)
Laws That Protect You
ACA §2719 — Internal and external review rights
ERISA §502(a) — Right to sue for denied benefits
No Surprises Act — Emergency surgery protections
Tips for Appealing to Cigna
Reference the ProPublica investigation into automated denials
Gather evidence of prior failed treatments to counter step therapy requirements
Obtain peer-reviewed studies supporting FDA-approved treatments
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.