Cigna Denied Your Cancer Treatment?
According to federal data, Cigna Healthcare (The Cigna Group) denies approximately 18.5% of claims. When patients appeal, about 52% are overturned. Your cancer treatment denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Cigna Denies Cancer Treatment
Treatment classified as experimental or investigational
Not following insurer-preferred treatment protocol
Out-of-network oncologist required for specialized care
Cigna's Common Denial Tactics
Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)
Requiring step therapy for medications your doctor already tried
Denying claims as "experimental" despite FDA approval
How to Win Your Cancer Treatment Appeal
NCCN guidelines supporting the treatment protocol
Peer-reviewed studies and clinical trial results
Oncologist letter with detailed treatment rationale
FDA approval documentation for the specific indication
Consider attorney involvement for high-value cancer treatment denials
Laws That Protect You
ACA — Cancer screening and treatment as Essential Health Benefits
State cancer treatment mandate laws
Clinical trial coverage requirements (ACA §2709)
Tips for Appealing to Cigna
Reference the ProPublica investigation into automated denials
Gather evidence of prior failed treatments to counter step therapy requirements
Obtain peer-reviewed studies supporting FDA-approved treatments
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.