Anthem / Elevance Denied Your Rehabilitation / PT / OT?
According to federal data, Anthem Blue Cross Blue Shield (Elevance Health) denies approximately 15.3% of claims. When patients appeal, about 54% are overturned. Your rehabilitation / pt / ot denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Anthem / Elevance Denies Rehabilitation / PT / OT
Maximum therapy visits reached for the year
Not making sufficient progress toward goals
Treatment deemed maintenance rather than restorative
Anthem / Elevance's Common Denial Tactics
Referencing outdated clinical criteria
Bundling denials across multiple related claims
Claiming services are "not medically necessary" without specific reasoning
How to Win Your Rehabilitation / PT / OT Appeal
Therapist documentation of measurable functional improvement
Updated treatment plan with specific, measurable goals
Physician letter explaining medical necessity of continued therapy
Laws That Protect You
ACA — Rehabilitative and habilitative services as EHB
Jimmo v. Sebelius — improvement not required for Medicare coverage
Mental Health Parity and Addiction Equity Act
Tips for Appealing to Anthem / Elevance
Demand the specific clinical policy bulletin used for the denial
Check if your state mandates coverage for the denied service
File an external review — Anthem has a 54% overturn rate on appeal
Ready to Review Your Rehabilitation / PT / OT Denial?
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.