Aetna Denied Your Lab Work / Diagnostic Testing?
According to federal data, Aetna (CVS Health) denies approximately 16.7% of claims. When patients appeal, about 49% are overturned. Your lab work / diagnostic testing denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Aetna Denies Lab Work / Diagnostic Testing
Test not indicated based on diagnosis code
Duplicate testing within coverage period
Experimental or investigational test classification
Aetna's Common Denial Tactics
Citing lack of medical necessity without reviewing full records
Applying step therapy requirements retroactively
Using internal guidelines stricter than Medicare standards
How to Win Your Lab Work / Diagnostic Testing Appeal
Physician order with specific clinical indication
Evidence test results changed treatment plan
Published clinical guidelines recommending the test for the diagnosis
Laws That Protect You
ACA — Preventive services coverage
CLIA standards for laboratory testing
State genetic testing protection laws
Tips for Appealing to Aetna
Request the specific clinical criteria used to deny your claim
Ask for a peer-to-peer review between your doctor and their medical director
File with your state insurance department if internal appeal fails
Ready to Review Your Lab Work / Diagnostic Testing Denial?
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.