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Diagnostics Denial

Cigna Denied Your Lab Work / Diagnostic Testing?

Cigna Healthcare (The Cigna Group) denies 18.5% of claims on average. But 52% of appeals succeed when patients fight back. Your lab work / diagnostic testing denial may have grounds for a successful appeal.

18.5%
Denial Rate
52%
Appeal Success
30-60 days
Typical Timeline
$200–$5,000
Typical Claim

Why Cigna Denies Lab Work / Diagnostic Testing

Test not indicated based on diagnosis code

Duplicate testing within coverage period

Experimental or investigational test classification

Cigna's Common Denial Tactics

Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)

Requiring step therapy for medications your doctor already tried

Denying claims as "experimental" despite FDA approval

How to Win Your Lab Work / Diagnostic Testing Appeal

Physician order with specific clinical indication

Evidence test results changed treatment plan

Published clinical guidelines recommending the test for the diagnosis

Laws That Protect You

ACA — Preventive services coverage

CLIA standards for laboratory testing

State genetic testing protection laws

Tips for Appealing to Cigna

Reference the ProPublica investigation into automated denials

Gather evidence of prior failed treatments to counter step therapy requirements

Obtain peer-reviewed studies supporting FDA-approved treatments

Ready to Fight Your Lab Work / Diagnostic Testing Denial?

Upload your denial letter and get an AI-powered analysis in minutes. We'll identify the weaknesses in Cigna's reasoning and build your appeal strategy.

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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.

Cigna Denied Your Lab Work / Diagnostic Testing? Here's How to Appeal | Lysco