UnitedHealthcare Denied Your Rehabilitation / PT / OT?
According to federal data, UnitedHealthcare (UHG) denies approximately 22.2% of claims. When patients appeal, about 44% are overturned. Your rehabilitation / pt / ot denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why UnitedHealthcare Denies Rehabilitation / PT / OT
Maximum therapy visits reached for the year
Not making sufficient progress toward goals
Treatment deemed maintenance rather than restorative
UnitedHealthcare's Common Denial Tactics
AI-powered automated denials that may lack individualized physician review
Prior authorization requirements for standard procedures
Narrow network restrictions denying out-of-network emergency care
How to Win Your Rehabilitation / PT / OT Appeal
Therapist documentation of measurable functional improvement
Updated treatment plan with specific, measurable goals
Physician letter explaining medical necessity of continued therapy
Laws That Protect You
ACA — Rehabilitative and habilitative services as EHB
Jimmo v. Sebelius — improvement not required for Medicare coverage
Mental Health Parity and Addiction Equity Act
Tips for Appealing to UnitedHealthcare
Cite the No Surprises Act for emergency or out-of-network denials
Document that the denial lacks evidence of individualized physician review
Request the qualifications of the reviewer who denied your claim
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.