Cigna Denied Your MRI Scan?
Published data shows denial and appeal outcomes vary by plan, product year, denial reason, and documentation. Use this page to spot the issues to request and the evidence to gather before you decide what to submit.Sources include KFF ACA Marketplace Transparency Data, HHS OIG reports, and state insurance department filings. Aggregate rates are context, not predictions for an individual case.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why they said no
Why Cigna Denies MRI Scan
Prior authorization required but not obtained
Deemed not medically necessary at this stage
Lower-cost imaging (X-ray, CT) not tried first
Cigna patterns
Cigna's Common Denial Patterns
Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)
Requiring step therapy for medications your doctor already tried
Denying claims as "experimental" despite FDA approval
What works
How to Strengthen Your MRI Scan Appeal
Clinical notes explaining why MRI is specifically needed over other imaging
Documentation of symptoms warranting urgent imaging
Peer-to-peer review between ordering physician and insurer medical director
Your rights
Laws That Protect You
ACA §2719 — Right to appeal imaging denials
No Surprises Act — Protection against balance billing
State laws requiring timely authorization decisions
Playbook
Tips for Appealing to Cigna
Reference the documented pattern of high-speed automated denial review and request proof of individualized physician review
Gather evidence of prior failed treatments to counter step therapy requirements
Obtain peer-reviewed studies supporting FDA-approved treatments
Ready to Review Your MRI Scan Denial?
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Related denial guides
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MRI Scan denials by other insurers
This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.