Cigna Denied Your Knee Replacement?
Cigna Healthcare (The Cigna Group) denies 18.5% of claims on average. But 52% of appeals succeed when patients fight back. Your knee replacement denial may have grounds for a successful appeal.
Why Cigna Denies Knee Replacement
Not medically necessary — conservative treatment not exhausted
Prior authorization not obtained
BMI requirements not met per insurer guidelines
Cigna's Common Denial Tactics
Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)
Requiring step therapy for medications your doctor already tried
Denying claims as "experimental" despite FDA approval
How to Win Your Knee Replacement Appeal
Documentation of failed conservative treatments (PT, injections, bracing)
Radiology showing bone-on-bone or severe joint degeneration
Letter of medical necessity from treating orthopedic surgeon
Functional limitation documentation (inability to work, walk, climb stairs)
Laws That Protect You
ACA §2719 — Right to internal and external appeal
ERISA §503 — Right to a full and fair review
State parity laws for surgical coverage
Tips for Appealing to Cigna
Reference the ProPublica investigation into automated denials
Gather evidence of prior failed treatments to counter step therapy requirements
Obtain peer-reviewed studies supporting FDA-approved treatments
Ready to Fight Your Knee Replacement Denial?
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.