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Orthopedic Surgery Denial

Cigna Denied Your Knee Replacement?

Cigna Healthcare (The Cigna Group) denies 18.5% of claims on average. But 52% of appeals succeed when patients fight back. Your knee replacement denial may have grounds for a successful appeal.

18.5%
Denial Rate
52%
Appeal Success
30-60 days
Typical Timeline
$30,000–$50,000
Typical Claim

Why Cigna Denies Knee Replacement

Not medically necessary — conservative treatment not exhausted

Prior authorization not obtained

BMI requirements not met per insurer guidelines

Cigna's Common Denial Tactics

Mass auto-denials (300,000 claims in 2 months at 1.2 seconds each)

Requiring step therapy for medications your doctor already tried

Denying claims as "experimental" despite FDA approval

How to Win Your Knee Replacement Appeal

Documentation of failed conservative treatments (PT, injections, bracing)

Radiology showing bone-on-bone or severe joint degeneration

Letter of medical necessity from treating orthopedic surgeon

Functional limitation documentation (inability to work, walk, climb stairs)

Laws That Protect You

ACA §2719 — Right to internal and external appeal

ERISA §503 — Right to a full and fair review

State parity laws for surgical coverage

Tips for Appealing to Cigna

Reference the ProPublica investigation into automated denials

Gather evidence of prior failed treatments to counter step therapy requirements

Obtain peer-reviewed studies supporting FDA-approved treatments

Ready to Fight Your Knee Replacement Denial?

Upload your denial letter and get an AI-powered analysis in minutes. We'll identify the weaknesses in Cigna's reasoning and build your appeal strategy.

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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.