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Rehabilitation Denial

Centene / Ambetter Denied Your Physical Therapy?

According to federal data, Centene Corporation (Ambetter, WellCare) denies approximately 19.8% of claims. When patients appeal, about 45% are overturned. Your physical therapy denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.

19.8%
Denial Rate
45%
Appeal Success
30-45 days
Typical Timeline
$2,000–$10,000
Typical Claim

Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.

Why Centene / Ambetter Denies Physical Therapy

Visit limit exceeded per plan year

Maintenance therapy — no longer improving

Prior authorization expired or not renewed

Centene / Ambetter's Common Denial Tactics

Narrow network restrictions for specialty care

Prior authorization delays causing care gaps

Step therapy requirements for medications

How to Win Your Physical Therapy Appeal

Objective measurement of functional progress (ROM, strength, balance scores)

Treatment plan with specific, measurable goals

Documentation that cessation would cause regression

For Medicare: cite Jimmo v. Sebelius settlement requiring maintenance coverage

Laws That Protect You

ACA §2719 — Appeal rights

Jimmo v. Sebelius (Medicare) — Maintenance therapy coverage

State mandated minimums for PT visits

Tips for Appealing to Centene / Ambetter

Centene brands vary by state — identify your specific plan brand

Cite ACA network adequacy requirements if denied for network reasons

File with your state insurance department if you experience prior auth delays

Ready to Review Your Physical Therapy Denial?

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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.

Centene / Ambetter Denied Your Physical Therapy? Here's How to Appeal | Lysco