Anthem / Elevance Denied Your Physical Therapy?
According to federal data, Anthem Blue Cross Blue Shield (Elevance Health) denies approximately 15.3% of claims. When patients appeal, about 54% are overturned. Your physical therapy denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Anthem / Elevance Denies Physical Therapy
Visit limit exceeded per plan year
Maintenance therapy — no longer improving
Prior authorization expired or not renewed
Anthem / Elevance's Common Denial Tactics
Referencing outdated clinical criteria
Bundling denials across multiple related claims
Claiming services are "not medically necessary" without specific reasoning
How to Win Your Physical Therapy Appeal
Objective measurement of functional progress (ROM, strength, balance scores)
Treatment plan with specific, measurable goals
Documentation that cessation would cause regression
For Medicare: cite Jimmo v. Sebelius settlement requiring maintenance coverage
Laws That Protect You
ACA §2719 — Appeal rights
Jimmo v. Sebelius (Medicare) — Maintenance therapy coverage
State mandated minimums for PT visits
Tips for Appealing to Anthem / Elevance
Demand the specific clinical policy bulletin used for the denial
Check if your state mandates coverage for the denied service
File an external review — Anthem has a 54% overturn rate on appeal
Ready to Review Your Physical Therapy Denial?
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.