Aetna Denied Your Surgical Procedure?
According to federal data, Aetna (CVS Health) denies approximately 16.7% of claims. When patients appeal, about 49% are overturned. Your surgical procedure denial may have grounds for a successful appeal.Sources: KFF ACA Marketplace Transparency Data, HHS OIG Reports, state insurance department filings. Rates are aggregate averages — individual results vary by plan type, denial reason, and documentation.
Based on published government and industry research. Individual results vary based on denial type, insurer, and documentation.
Why Aetna Denies Surgical Procedure
Not medically necessary — conservative treatment recommended
Prior authorization not obtained or expired
Procedure classified as cosmetic or elective
Aetna's Common Denial Tactics
Citing lack of medical necessity without reviewing full records
Applying step therapy requirements retroactively
Using internal guidelines stricter than Medicare standards
How to Win Your Surgical Procedure Appeal
Surgeon letter of medical necessity with clinical justification
Documentation of failed conservative treatments
Peer-reviewed literature supporting the procedure
Pre-authorization documentation (if obtained but later denied)
Laws That Protect You
ACA §2719 — Internal and external review rights
ERISA §502(a) — Right to sue for denied benefits
No Surprises Act — Emergency surgery protections
Tips for Appealing to Aetna
Request the specific clinical criteria used to deny your claim
Ask for a peer-to-peer review between your doctor and their medical director
File with your state insurance department if internal appeal fails
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.